WWE Network online fetures will not work says Not Authorized

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  • Question
  • Updated 1 year ago
Hi every time i try to log into the WWE network to use the online features I keep getting the message

"Not Authorized

You must have a WWE Network subscription in order to access this content. Contact your pay TV provider to subscribe."


I have the WWE network on my MTS cable package and I go threw all the necessary hoops on the WWE website. I set up an account , I select MTS as my cable provide, It then has me sign into my MTS account with I do, then some adobe authorization pops up which I accept and then I get the message that i'm not authorized because I don't have the network which I do.  What am I doing wrong?


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LoganT

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  • Frustrated

Posted 1 year ago

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Jason Z, Official Rep

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I will check tomorrow with the technical team but I think they were just getting ready for launch and going through testing. It may not be fully ready but if MTS is showing up as a provider it means it is close.

Also make sure your my account user name and password is correct. Can you sign into another app you subscribe to like TSN?
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LoganT

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Yeah I just tried on the TSN website for their online features and logged in threw my MTS account with no issue. So Is it that MTS just hasn't set up the online features of the WWE Network?
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Jason Z, Official Rep

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I think it is just in the process of being set up. I will check tomorrow
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Jason Z, Official Rep

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OK - I have confirmed that it doesn't work for me either (signed up for a WWE account in the process - didn't see Baron Von Rasche anywhere on the site so perhaps he has moved on from the sport - I am dating myself a bit)

I have also confirmed that we are in the process of implementation and testing so that is why it isn't working - plan if all goes well will have it working in the next few days.

Once I hear it is working I will post here.

Thanks -

"That is all the people need to know....." BVR
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Jason Z, Official Rep

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Hi Logan and any other subscribers to the WWE channel - give it a shot now, you should be able to log in and view the content, if not let me know...

Thanks
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LoganT

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Ok took about 3 tries but finally went threw and seems to work now. Thanks
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Randy

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It worked for me yesterday but today it says not authorized.
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Randy

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Now its working 
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jeremy brydges

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All March 2017 so far it's not working and I missed fast lane!
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Tennille, Social Media Coordinator

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Jeremy, are there still issues for you with the WWE On Demand?