Will bell mts offer unlimited data now that they have merged

  • 1
  • Question
  • Updated 6 months ago
Will bell mts offer the unlimited data now that bell owns mts. I currently have unlimited data with mts and am looking to upgrade my phone with bell but I would like to keep the unlimited data that is with my current plan,but neither bell or mts will give me a straight answer.
Photo of sondra99999

sondra99999

  • 170 Points 100 badge 2x thumb
  • confused

Posted 8 months ago

  • 1
Photo of Clifford Lewis

Clifford Lewis, Champion

  • 27,088 Points 20k badge 2x thumb
BellMTS still offers unlimited data as part of the build my plan but at a higher price than before. (unlimited Manitoba data for $30 which is about $2.50 more than what I was paying on my now off contract plan)

 As far as I know  if you upgrade to  a new device without buying it outright, and your existing plan is no longer offered you have to go with a new plan at the higher price point.   If you buy it outright you should be able to keep your existing off contract plan.

If I am wrong one of the MTS Mobility reps will come by and give the correct answer.
Photo of sondra99999

sondra99999

  • 170 Points 100 badge 2x thumb
I'm off contract and looking to upgrade. I'm just trying to find a reason to stay with mts and not switch providers. I rarely have cell service at home and always pick up AT&T . And mts doesn't have great incentives to stay for long time customers
Photo of Clifford Lewis

Clifford Lewis, Champion

  • 27,088 Points 20k badge 2x thumb
You must be in Southern Manitoba near the border if you are picking up a US based cell provider,  as I see on the signal strength maps that there is intermittent to no signal  for both LTE and HPSA
Photo of sondra99999

sondra99999

  • 170 Points 100 badge 2x thumb
I'm just outside of morris this is a picture of my service now
(Edited)
Photo of Dan

Dan, Champion

  • 9,694 Points 5k badge 2x thumb
You shouldn't be picking up AT&T from that area. The carriers are not suppose to be broadcasting their singles over the international boarder line, of course it does happen, but it shouldn't be crossing that far over the boarder. Maybe notify industry Canada and they can check to see if the American provider is broadcasting their signal to far into Canada.
Photo of sondra99999

sondra99999

  • 170 Points 100 badge 2x thumb
A lot of people south of winnipeg are actually AT&T customers because they have better signal strength and service than mts .so many people in Emerson,dominion city area are with AT&T
Photo of Dustin

Dustin, Champion

  • 5,502 Points 5k badge 2x thumb
I agree with Dan. Coverage from international providers can not be stopped right at the border, but the carriers are supposed to tailor their signal contours to prevent excessive bleed over.  Emerson seeing coverage from a US provider makes sense since they are right on the border. Anything more than 2 - 3 miles into the neighbouring country should definitely not be happening though. If there is bleed through more than 20 miles inwards, there is definitely a major issue.  

I'm actually amazed that none of the canadian providers have looked into this issue.  You can bet that the US would be on us like flies on shit if Canadian cell signals were bleeding that far over the US border.     
Photo of JG

JG, Champion

  • 4,556 Points 4k badge 2x thumb
"We'll build a wall" :P
Photo of Clifford Lewis

Clifford Lewis, Champion

  • 27,088 Points 20k badge 2x thumb
The Morris area should get better as BellMTS are to build a new tower in the Morris area as part of the HWY 75 service improvement plan that was announced as part of the sale of MTS to Bell. 

News reports had the tower scheduled to go up in early Jan 2017 but I don't know the status of the tower.  Its not showing up as active on a web site that shows tower locations
Photo of sondra99999

sondra99999

  • 170 Points 100 badge 2x thumb
I live 3 miles from new tower and still no service.im not sure if it's live yet though
Photo of Gillian

Gillian, Official Rep

  • 4,940 Points 4k badge 2x thumb
Hey Sondra,

BellMTS does currently offer Flat Rate Manitoba wide data, where you will never be charged over and above what's included in your plan price point. It does provide unlimited data while in Manitoba. It is available in our plan suite and you can simply head to a BellMTS store and upgrade your device.

Does that clear things up? Should you have more questions, please be sure to let me know.

Cheers,
Gillian
Photo of Rayen Whistler

Rayen Whistler

  • 60 Points

I need help.  Have just incurred 2000.00 worth of data overage in last two months!


Photo of Dan

Dan, Champion

  • 9,694 Points 5k badge 2x thumb
You will need a bank loan
Photo of Gillian

Gillian, Official Rep

  • 4,940 Points 4k badge 2x thumb
Hi Rayen,

Sounds like quite an expensive bill. We do offer Flat Rate Manitoba Wide data and that may be a better fit for you by the sounds of what your usage overage charges.

Send me a quick email with your account information to community@bellmts.ca and we'll get your plan fixed up.

Cheers,
Gillian
Photo of jared

jared

  • 294 Points 250 badge 2x thumb
I wish BellMTS wouldn't call their data plan "Unlimited." While yes, its true there is no cap on data, after 15GB your speed is slowed to a trickle.

I understand the reasoning, so I am not a bandwidth bandit and leave some for the next guy, and I'm totally fine with that, but let's get real and call it what it is.

Capless Speed Limited Data or something along those lines would be better than "Unlimited."

So basically you pay for 15GB worth of data a month, then you get limitless access to turtle speed data.
Photo of Wally

Wally

  • 3,538 Points 3k badge 2x thumb
Years ago, mts used to have a real "unlimited" plan but then imposed 24/7 throttling on it's existing customer, despite the terms of the signed contract. They still referred to this plan as "unlimited" and then as "unlimited data". Several top ISP's in the states got sued by the FTC for doing the same blatant false adverting and were forced to remove 24/7 throttling. mts (now mts/ bell) quickly changed the name of the plan to "flat rate data", without changing the 24/7 throttling limitation. Some people, including mts/ bell employees, still wrongfully refer to this plan as offering unlimited or unlimited data. 
(Edited)
Photo of Dan

Dan, Champion

  • 9,694 Points 5k badge 2x thumb
At one time the throttling was only during the evening hours when data traffic was at the highest (I think 6PM till about midinight) during the day the speeds were normal. Now it’s 24/7 for the rest of your billing cycle.
Photo of Wally

Wally

  • 3,538 Points 3k badge 2x thumb
That was fair, only throttle when the network was congested! So much for complete lie that 24/7 throttling is done to ensure the network is available for "fair usage" by all users. It is nothing but a money grab! Do you kick a child off the playground slide after 10 minutes usage, even when no one else is using it? Too bad, our federal regulatory authorities, the CRTC and the Competion Bureau, have not acted on this blatant misrepresentation!
(Edited)
Photo of gordon1111

gordon1111, Champion

  • 12,804 Points 10k badge 2x thumb
I do hope BellMTS keeps on offering Flat rate Data plans. My contract is coming to an end in less than two months.