Wifi speed not what I pay for

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  • Updated 2 years ago
  • (Edited)
I pay for the mid high speed net 25 download and 2 upload< img src="I">https://d2r1vs3d9006ap.cloudfront.net...
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Uday Shekhawat

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  • frustrated

Posted 2 years ago

  • 1
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Jason Z, Official Rep

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Hi Uday - while it could be nothing - I noticed in your screenshot you are connected to a VPN. that can impact your speeds a bit too.

You can call into tech support and they can go through some troubleshooting with you. I would suggest disconnecting from the VPN and doing a restart on your equipment in the house as well.
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Uday Shekhawat

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Thanks it totally worked