Why doesn't my LTE work?

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  • Question
  • Updated 4 years ago
I realize that I bought one of the worst phones on the planet, but why can I not even turn the LTE feature on my phone without it going all basketcase? It had perfect LTE in Saskatchewan, and in Vegas. Never in Manitoba
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Steve Neufeld

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Posted 4 years ago

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Andrew, Official Rep

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Official Response
Hey Steve,

It's tough to know for sure what the issue is. It might have something to do with LTE coverage where you are, or it could be something like your SIM card, settings, etc. I would probably call in to MTS tech support from another line so that they can troubleshoot with you.