Why can't I access my voicemail?

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  • Question
  • Updated 3 years ago
People have left multiple voicemails for me (because it is part of my phone plan). And I can't access my voicemail messages. I tried my sim password and my lock screen password. Any help would be much appreciated.
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Daniel Smith

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Posted 4 years ago

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Jeremy, Official Rep

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Official Response
Hi Daniel,
By default your voicemail password should be your 7 digit phone number, however if you have logged into it in the past it may be different.  It sounds like you are able to get to the mailbox, just not login.  Try your phone number, if that fails you can contact technical support 24/7 at 204-225-5687 to have your password reset.