Why are the colors on BellMts tv always grey and

  • 1
  • Question
  • Updated 5 months ago
  • Answered
Photo of Nancy FOURNIER

Nancy FOURNIER

  • 120 Points 100 badge 2x thumb

Posted 6 months ago

  • 1
Photo of Justin F

Justin F, Official Rep

  • 1,326 Points 1k badge 2x thumb
Hello, thank you for your question!

The guide colours are designed this way to be neutral and easy to read for all of our customers. In addition, if you tune your television to channel 100, it will put a black background behind the translucent guide to make it opaque.

There are also some additional guide settings that can be customized, by pressing the "Menu" button on your Bell MTS remote, navigating to "Settings", and then selecting "Guide."

Should require any additional assistance with your Bell MTS guide, please do not hesitate to call technical support, available to you 24/7 365 @ 204-225-5687! 

Have a great day!
Photo of Lydia Remic

Lydia Remic

  • 82 Points 75 badge 2x thumb
The grey guide colour is not easy to read.. it's super annoying to see the program I'm currently watching in the background. Having the program showing on the left is enough. How can this be changed as I can't find how to get rid of it and I want to change the not easy to read grey colour. I don't want to be using channel 100. Thanks!
(Edited)
Photo of Justin F

Justin F, Official Rep

  • 1,326 Points 1k badge 2x thumb
Hello Lydia Remic!

Tuning to channel 100 is the only option we offer at this time, that may help make the guide easier to read.

I will however pass along your feedback, and thank you for taking the time to let us know.

Have a great day! :)
Photo of Drauka

Drauka

  • 206 Points 100 badge 2x thumb
Yes the light grey sucks even on channel 100.
Why the heck make part white and part grey?
There is not even an option to make text bigger, pretty sad.
We are not all young and we don't all have 60 inch tv's.
And your other menu choices are poor.
Photo of Nancy FOURNIER

Nancy FOURNIER

  • 120 Points 100 badge 2x thumb
well said.  I remember having Shaw and you could set colors for movie channels, news channels and sports channels and such.  You could have purple or green or yellow, whatever worked best for you.  Now, with Bell, black and white and grey.  Terrible.