Why are my Emails being rejected as spam?

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  • Updated 6 months ago
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I operate an opt-in mailing list through Constant Contact. Very recently, all Emails sent to mymts.net accounts have been blocked with a message that spam content is being blocked. How can I go about figuring out what is causing the false positive, or is there a way to get the Emails whitelisted?
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Greg Phelan

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Posted 6 months ago

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Jeremy, Official Rep

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Hi Greg,
With such tight restrictions on emails these days this is not an uncommon issue.  To have it looked into you would have to contact our technical support team to investigate.  They will likely need a copy of the bounce back email and possibly even a copy of an email being flagged as spam.  You can reach them 24/7 by phone at 204-225-5687 or via webchat at bellmts.ca/contact us.  Webchat is open from 8am to 10pm during the week and 8 to 8 on weekends.
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Greg Phelan

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Awesome, have contacted and opened up a ticket.  Thanks Jeremy!

Greg