Sorry for the delayed response, I was trying to find some more explanatory answers for you. Basically from what I have been able to find is that we no longer have a roaming agreement with TBayTel. Unfortunately I have not been able to discover why or what action is being taken to address the gaps this may cause but I can assure you that it is being discussed and there are folks looking into it. I apologize for the inconvenience this may be causing and hope we have a viable solution for you in the near future.
Personally I also noticed the difference in coverage when I was in NW Ontario but was not surprised. I have a positive outlook on the future of coverage for this area. :)
It is much easier to keep customers then to find new ones, hopefully there will be some good news soon.
Talked to a BellMTS rep and they are aware of the problem and are actively working to test and fix. No timeline but he gave me some options to try:
For iPhone go to settings and turn off Bluetooth and Wifi. (the instructions will be similar for Androids)
Under cellular choose 3G instead of LTE. Make sure roaming is set to on.
Under carrier turn off automatic. This will bring up carrier options. Choose whatever carrier is available. You might need to cycle your phone off and then on.
This should help although he did mention he would reset my phone at the tower?? I told him I use the tower at Clearwater Bay as I have a booster.
Hope this helps for some of you. Let me know if this works. I won't be able to test until the July long weekend :-(
The cynic in me thinks my email to BellMTS last week complaining of the service in NW Ontario is behind my receiving notice this week that my accounts are going to Telus. I checked Telus map and it showed service to my area from the tower I had always accessed in the past. Likely a TBayTel tower.
This was all after spending some time on the phone with a BellMTS rep. Bottom line last week was that it was not likely I would get service like I was last year. Hopefully migrating to Telus will solve my problems. I will post if it does.
In the mean time, I do know that Rogers works in my area so take that info for what it is worth.
While I had a connection, my text messages came through but I didn't get enough data to refresh my weather application so I would say the data still has issues! But that means the 700LTE antenna must be powered on in Sioux Narrows and hopefully that things will be improving?