what will be the features on bell fibe tv

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thejets

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Posted 6 months ago

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Clifford Lewis, Champion

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One of the new features to come will be the ability to restart select programs from the last 30 hours.  From what is on the BellMTS web page there will be 17 channels in 2017, and available on more channels in 2018.  Currently there is nothing announced on what the 17 channels are but I would expect to see them announced soon.

The web page  fine print says its available with select channels/content, excluding US networks and non-local content, and subject to viewing limitations. Whole Home PVR required.
(Edited)
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thejets

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so as time goes on will it have the same features as they do in ontario
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Clifford Lewis, Champion

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I would expect  that it would be the same once its all rolled out.
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CoryB, Champion

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From the Bell site looks like the big changes are:

Access over 500 channels from any device.

Restart shows from the past 30 hours.

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Graham THOMSON

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Just got told on mts chat that Fibe is nothing more than rebranding. Fibe app is "Bell" which is not bell mts so wont work
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CoryB, Champion

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And Bell MTS confirmed to me on social media that the tewond up to 30 hours feature is coming. That never existed under MTS.
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Graham THOMSON

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I see that now. But only on some unidentified but non american stations
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thejets

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So its not really fibe tv its just a name change ?
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CoryB, Champion

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It's a conversion process coming in waves. The rewind 30 hours feature should be up next.
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thejets

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well i will be getting it next month ....and that restart would that be on american networks as well
(Edited)
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Clifford Lewis, Champion

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Here is the information on rewind from the fine print section of the TV features web page

Available with select channels/content, excluding US networks and non-local content, and subject to viewing limitations. Whole Home PVR required.."

It will be 17 channels to start in 2017 and more in 2018.  I am going to make a guess that there may be some sort of copyright  or distribution right issue that will prevent the US networks from being included in rewind. 
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CoryB, Champion

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Saw on the back of a bus today about the live rewind feature coming to Fibe TV. Seems they will be using it as a market angle as a unique feature. That advertisement is already out there seems to suggest it is very close now.

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Megan, Official Rep

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Great News Everyone!

Restart has officially launched on Bell MTS Fibe TV today!  For more information please check out the link here: www.bellmts.ca/restart . Hope everyone enjoys the new feature, more channels will be added in 2018 as previously discussed above. 

Megan
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thejets

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i'll be getting it installed next weekend leaving shaw after like 17 yrs so i hope bell mts service won't let me down and works  smooth
(Edited)
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Justin F, Official Rep

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Hello!

With Fibe TV, customers will enjoy:

  • Exclusive Whole Home PVR – pause, rewind, and record live TV from every TV in your home using a single PVR.
  • On Demand – watch the latest moves and catch up on shows whenever you want.
  • Ultimate user-friendly on screen guide – you can find movies, shows, and events you want to watch very quickly and with ease.
  • Restart, allows you to restart and watch TV shows up to 30 hours after the show has started.
  • Flexible programming – enjoy more flexibility in choosing the channels you really love.
  • Apps to your TV.
  • Watch or record up to 4 live HD shows at the same time.
  • CraveTVTM included for the first month, then pay just $5.99/mo.
  • Stream your Netflix directly from your set-top box.

Additional cool features to be launched throughout 2018! So please stay tuned!
(Edited)
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thejets

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will rotton tomatoes be a feature on bell fibe 
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Justin F, Official Rep

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Hello thejets!

I can assure you, you will not be disappointed with the upcoming features and enhancements we have planned in the coming months! Stay tuned for future updates!

We also hope you are enjoying your new Bell MTS services!

Have a great evening :)
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CoryB, Champion

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I understand not being able to skip ahead on shows when you restart but why are you no longer to skip ahead when you rewind a show in progress that was set to record?

As that is a huge step backwards I am hoping it is just a configuration error.
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thejets

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i am enjoying it thank you 
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Justin F, Official Rep

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Hello CoryB!

Thank you for asking this question. The best information we currently have available regarding restart, can be found by clicking the following link:

https://www3.bellmts.ca/mts/support/tv/fibe+tv/features/what+is+restart+and+how+do+i+use+it

That being said, we will look into your question and do some testing on our end.

Have a great evening!
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Thanks. On channels you can't restart you can still join a program in process you are recording and fast forward and skip ahead. It would be nice to have this back on the restart channels too so I don't need to open up a recording in progress and watch that way. It sounds minor but when you have several programs recording on the same channel the channel based process is more seamless.
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Grant, Employee

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Hey there Cory,

So we've been testing out the behavior here. I'm making the assumption that when you tune to a restart channel that is currently recording, you're not hitting the 'Restart' or 'Resume' option. 

With that said, here's what we found:

1) If you tune to a restart channel and rewind immediately (while the bottom peek is still active), it appears to put you into 'restart' and then you can't fast forward.
2) If you tune to a restart channel and skip back immediately (while the bottom peek is still active), it sometimes puts you into 'restart' and then you can't fast forward. Other times it seems to stay in ‘recorded’ and you can fast forward.
3) If you tune to a restart channel and dismiss the peek by hitting exit, you get the same (inconsistent) results as number 2.
4) If you tune to a restart channel and wait until the bottom peek dismisses on its own then use rewind or skip back, you can fast forward.

We have access to a Bell Canada STB using a VPN connection, and we're largely seeing the same behavior.

To confirm we're on the same page: What action do you normally take after tuning to a channel that you are already recording and want to rewind or skip back?
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I would typically change to the channel and almost immediately go into the rewind, likely when the peek is still open.
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Grant, Employee

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Alright, as a takeaway for me I'm going to look into the inconsistencies when an action is taken with the peek still up. When you get a chance, can you confirm what happens when you either let the peek dismiss on its own, but also when you hit exit to dismiss?
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I will try to do them both tonight.
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CoryB, Champion

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Sorry, didn't have a chance to test it last night.
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Grant, Employee

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Hey there Cory,

I found some time this week to do further testing. When tuning to a channel already being recorded, it takes a little over 2 seconds for the recording buffer to be accessible. In comparison, the bottom peek lasts about 5 seconds. So you don't actually have to wait for it to disappear as I had suggested earlier.

If the channel being recording does *not* have Restart capability, I found the rewind option did not immediately work until 2-3 seconds had past (likely waiting for recording buffer to be accessible as previously mentioned).

If the channel does have Restart capability, you are able to rewind immediately after channel tune. However, it'll be accessing the channel on the Restart server (with FF restrictions in place) because the recording buffer wasn't ready yet.

I got a hold of a newer client from the vendor and it appears to have the same behavior. There's clearly a lot of nuance in how Restart affects channel tunes, and we're still trying to get a handle on all of them.   ;-)

 
(Edited)
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CoryB, Champion

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Thanks for looking into it. I forgot to post by it did confirm your previous observations were correct.
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AshPie

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I don't see the appeal in the restart function since I can't fast forward. 
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Jeremy, Official Rep

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It certainly has a specific appeal to it.  I agree that the inability to fast forward has prevented me from using it once or twice.  What I can say though is that it has come in handy when I forgot to set my PVR for a weekly show and I wanted to make sure I caught it.  It was certainly an adjustment having to sit through commercials for a change, but I sure learned about a lot of new movies and products coming out. lol
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thejets

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Will you be able to fast forward in restart in the future