tv and internet is not working. service told me there working on it but that was yesterday and still the same. need help!

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  • Updated 3 years ago
my tv and internet isnt working and I've tried resetting the box but nothing happened. Its been like this since the weekend and mts services told me that there trying to get it back up but that was yesterday. Dont know what to do anymore.
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Posted 3 years ago

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Jessica, Alum

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Official Response
Hi David, 

We performed a network upgrade and a TV software upgrade between 1am - 6am this morning. Do you mind trying again and seeing if it's working fine now? If not please let us know.