Transferred cell contract to my brother and MTS is still billing me for service

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  • Updated 2 years ago
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  • (Edited)
I transfered a cell contract to my brother and mts sent me a bill after the transfer was done claiming i owe money. How can I owe money when I am supposedly billed for service one month in advance??? Asked for a supervisor to call me back 3 times but never heard from one.
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Posted 2 years ago

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Dave S

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A billing supervisor tried to call you this morning and left you voicemail. Thank you for your patience.

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CoryB, Champion

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When transferring service you normally need to have the contract assumed by the person taking over. This requires some paperwork with MTS. Also the person taking over the contract would generally need to be eligible for a contract on their own. (ie no past amounts owing or underage people).