The wifi doesnt work on my phone but it works on everyone else. It was working in the morning tho i dont know whats wrong

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khielle_concepcion

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Posted 2 years ago

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Jeremy, Official Rep

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There could be a few things going in this situation, a couple suggestions I can give to try would be to first reboot your phone, then verify wifi is turned on, then check if the phone can even see any of the wireless networks in range.  If you can see them then you should be able to connect, there may just be an issue with authentication.  If you can't see any wireless networks at all, then there could be something wrong with the phone itself.  For further assistance you can always call our tech support crew and we can help figure it out with you.