Slow internet .???

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  • Updated 3 years ago
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Craig Hotson

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Posted 3 years ago

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Jeremy, Official Rep

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Official Response
Hi Craig,
That is a good question.  First you would have to know the package that you subscribe to.  Since MTS offers many different speed tiers some may pay for a higher speed than others.  Secondly you would have to run a speed test to find out what speed you are actually getting.  This should be run when hardwired to the MTS modem and with no other internet services running. (No other computers and no file sharing or streaming services running) Once you've done your speed test you can compare it to the package you subscribe to.  On an ADSL connection (with an MTS modem) we offer UP TO 7 MBps, but this can be lower depending on location.  On VDSL2 (MTS Ultimate TV with an RG) you can get a 10, 25 or maybe even a 50 MBps connection.