1. The copper infrastructure in Pinawa is showing its age (I have spoken with MTS techs who have personally told me that the wires are disintegrating in many areas). This is causing internet that is already slow to start with, to slow down in some cases, to be worse than dial up.
2. There is in fact, a fiber optic line running into the MTS building on Burrows, which has conduit running the entire length of the main road in town (and is being used for a fiber optic line to a business center in town at 100mbps symmetrical committed).
3. The infrastructure in the building was upgraded to 10gbps hardware.
Which brings me to the following questions and comments:
1. Every time I have asked MTS representatives for their plan to upgrade the speed in town, they dodge the question. I would like to know how, and when MTS plans to actually provide houses with new and faster lines to the houses. Whether its FTTH, FTTC, wireless, etc, I would like to know.
2. An upgrade to 10gbps hardware is all fine and dandy, but just because you have a bigger pipe coming in and out, it doesn't change the fact that each home is using a phone line that peaks at 5mbps. So far, this indicates to me that the plan is to add on more people at 5mbps, rather than increasing the per home speed.
3. I have had 2 MTS technicians working outside tell me now that you have absolutely no plan on providing faster connections to the homes. "They dont see any money to be made here", gee, that makes me feel like a valued customer? Pretty interesting to hear that from employees, isn't it?
Now, lets talk business issues while we're at it. Everyone in town already knows that $63.95 a month is a lot for a DSL connection with a dynamic IP and only 5mbps of asymmetrical throughput, but what do we have for business?
1. The same speeds (maybe 1mbps faster at best) but more expensive.
2. A complete unwillingness to explore options such as bonded internet. We found another company to do what MTS was unwilling to, all while piggybacking of the MTS DSL. Yep.
3. When I asked to speak about business options, I was given the run around until finally, someone passed me off to a person at "Elite Communications". I'm sorry, but passing me off to a sales person at an MTS partner, rather than the infrastructure/networking development members employed by MTS is kind of irritating.
4. The prices. The. Prices. Maybe someone misplaced the decimal, or added on an extra digit that shouldn't have been there. Have you reviewed this? These are the MOST ASTRONOMICAL prices I have ever seen. To have a fiber optic line run down a road approximately 400 meters through pre existing conduit, you want $18,000, an outrageous monthly price, AND an additional $460 just for the privilage of having fast internet in a place outside of Winnipeg?
Look at these pictures.
I am going to be honest with you, I cannot answer your questions because honestly I don't know the answers. This is what I do know however, when it comes to running fiber the laying of the cable is less than half of what is all needed to make it work, and even less than half of the cost. There is also routing to the CO, the installation of the equipment in the CO to manage the connection, which would need to be increase with the additional connections. Now I'm not saying it isn't possible, just that there is much more involved than some think. The other thing to keep in mind is everyone wants an upgrade, everyone wants fiber, as it was made clear in this post alone. Now no one is oblivious to the fact that this cost money, a lot of it, and upgrading the entire province all at once is simply not feasible. To this end we do our best to upgrade communities as we can. There have already been several rural communities that have gotten fiber upgrades and more to come, but it all takes time. Sadly this is just more time than some are willing to wait, which is understandable. I wish I could give you a time line or even a more direct answer, but even the best laid plans don't always come to fruition, and this is why we don't really advertise our network upgrade plans. I really hope your area is to be upgraded soon, but I can't say for sure. All I ask is to keep in mind all the communities that we have upgraded, such as The Pas, Thompson, Dauphin, Steinbach and many more, and see that we are trying to service our rural areas, just maybe not as quickly as some may like.
I am aware that not all of the cost comes from laying fiber. You are referring to the topic of a community being "on-net", correct? This was a discussion that came up in my dealings with the MTS partner who provided pricing.
In that discussion, it was mentioned that once the community is "on-net", the cost for additional fiber lines would go down. That is, the first person to implement fiber would take on the major cost of new equipment in the colo.
With that said, there already is one business who implemented a fiber line this year. By that logic, the community is now "on-net" from the standpoint of equipment required. Since the community is "on-net", the pricing should be lower, unless I was given false information?
What do you charge a business in Winnipeg? Am I to expect that the average business with a 1gbps connection is paying $11,000 a month? How about $689 for a 10mbps connection?
That's an... astoundingly expensive layer 2 connection to the Winnipeg CO. MHT doesn't charge these kinds of prices for transport to their colo?
I realize that upgrading an entire community takes time and money, however it shouldn't be this expensive month to month for a business that is willing to pay for the buried cable, especially considering the equipment for transport is already sitting there waiting to be used.
Stevan, thank you for posting on the Bell MTS community forum. I looked into the copper plant in Pinawa, it was buried in the late 90s and still has some ways to go for its operational life. I have confirmed that there are sections of the community that have air core cable which can be vulnerable to water penetration but those can be repaired should a cable issue occur. As Jeremy has already mentioned, BellMTS will overlay a community with fiber in the event the copper plant has exceeded its operational life and as conditions drive it. However, this would not apply to Pinawa. Would you be able to direct message us at email@example.com and inform us whom in BellMTS informed you of the poor copper plant in Pinawa? If there is a legitimate issue in the area, we would like our Outside Plant group to address it as there seems to be a breakdown in communication between Field Services and Outside Plant. If that is genuinely the case, BellMTS sincerely apologizes and will look into getting it addressed.
Also, while you are correct that Pinawa is an On-Net community. It doesn’t mean the community is necessarily ready for a fiber deployment. On-Net enables us to provide business Ethernet based broadband services. As you have mentioned, in most cases, our customers on this platform purchase L2 ethernet services or dedicated internet. While we are able to scale extremely high speed services (up to GigE), the take rate and volume is generally low. This allows us to build transport that scales economically to the anticipated take rate. The transport required to provide FTTH is generally a DWDM based system (as the HSI plans have much higher throughput and the take rate is nearly total), and unfortunately this would require a significant upgrade to the transport serving the entire Sunrise area.
That being said, I can corroborate that there are no immediate plans for upgrades to FTTH service in Pinawa. I did however look into the eligibility tables for VDSL and ADSL2+. The community definitely has the equipment to support both, but this would require in home equipment swap out. I will take this to our Architecture and Marketing group to consider. I will respond back to this thread with an update when it becomes available.
When all people did was browse static web pages and send email 5/1 was far more than sufficient.