sims card

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  • Updated 2 years ago
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  • (Edited)
I just need to order a sims card for an iphone 4. Can i do it through the web or through customer service?
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Hilda McMillian

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Posted 2 years ago

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Gillian, Official Rep

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Official Response
Hello there,

Just wanted to touch base here to add some clarity to the subject on the  great sim card debate. 

If you haven't had service with MTS previous, you will have to head to one of our Connect stores in Manitoba to establish service with us in some regard whether it be on our monthly billing system or our pay as you go system.

To my knowledge, you are unable to order a sim card over the phone as they would need to do some testing with the device to make sure that it's provisioned properly, the handset is functioning to it's best ability and that's connected to our voice and data service.

If you already have established service with MTS; you can go onto your MyAccount service and do a hardware upgrade online. These new device will come with fully functional SIM cards.

Hope this is clearer for you,