Service down?

  • 3
  • Problem
  • Updated 2 years ago
  • Solved
Is the 4G/lte down in the selkirk area i have signal but not 4G/lte service..
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Chad Pidruchny

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Posted 2 years ago

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Ashley

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I'm in The Pas, and I don't have LTE and the 3G I do have is unbearable. 
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Ashley

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And I just checked the Service Status page and it shows everything is working correctly when clearly it is not. 
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Clifford Lewis, Champion

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Status page is not automatically updated, sometimes there is a noticeable delay on seeing outages. 

On the other hand I have talked to my telco guys at work and they have said that they will see a new  outage on the status page but the MTS  repair/customer contact people have not been told.
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Wally

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Lots of signal but no LTE or 3G service in the Bird's Hill and East Selkirk areas. 
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Michelle Caron

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No data in downtown Winnipeg on samsung s5 or s6
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Kara Dawn Brereton

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No cellular data working in downtown Winnipeg - iphone 6 LTE is really low - 3G shows full bars but no internet connection - no SMS or imessage - nothing works!
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Sav Rosenthal

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This reply was created from a merged topic originally titled My LTE service is down, I am currently in St. Vital, answers please?.

My LTE service is down, I'm going through withdrawal. Does it have something to do with location? I am currently in St. Vital, answers please?
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Tennille, Social Media Coordinator

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The service outage was posted here:
https://community.mts.ca/mts/topics/service-issues-may-20-2016

The issues have been resolved. If you are still experiencing a problem try rebooting your device (powering it off and back on), if that still does not improve the data issues please contact our technical support team through any of the options on our Contact Us page.