Sending and forwarding emails on webmail

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  • Question
  • Updated 2 years ago
  • (Edited)
How do I enter a new email address to a new email message after I've entered that new email address to my address book?
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Al Hiebert

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Posted 2 years ago

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Clifford Lewis, Champion

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what email are you using? The MTS web based system or something else.
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Amanda, Alum

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Hi Al

First, welcome to the MTS Community!  :)

If you are using our webmail service:
  • When composing a new email you can start typing in the email address and it should auto-complete
  • Or, from the address book, you can right click on the person you are trying to email and select "New Email".  
If you are not using webmail, please let us know what email program you are using.  Might be helpful to know if you are using a computer or mobile device also.  

Thanks!
Amanda
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Al Hiebert

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1. I'm not new to MTS email. I've had it for many years.
2. Ever since MTS moved their email service to the web, I've never seen any instructions on how to use the new system.
3. I have an email message I'd like to send to several people (so it's not a "New Email"). I have entered these people's email addresses to the address book on my computer but nowhere can I find how to attach them as addressees to my message.
4. HELP!
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Clifford Lewis, Champion

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I was just checking a few things and Amanda is correct. 

If you are not using the MTS webmail , I just checked  my stock cell mail apps (Samsung and BlackBerry) and our Outlook 2007 here at work  and they work the same way as Amanda described.

Outlook and MTS Webmail (and probably other mail clients) also clicking on the TO button will bring up the list of all the email contacts you have and you can click on the one you need.

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Amanda, Alum

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Good to know!  Thanks for checking, Clifford.  
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Al Hiebert

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I am using the MTS webmail, but have never been told how.
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Clifford Lewis, Champion

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TO be honest I don't know if I have ever seen any how to instructions with any of the email packages that I have used with MTS or Shaw

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Clifford Lewis, Champion

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 If I understand you right, you want to forward an existing  message to multiple contacts.  It works almost the same as multiple contacts on a new message except you don't select new message

1)select   the message you want to forward and highlight it and then click the forward button from the bar on top of the messages

 2)Click on the to button

  3)  A screen will come up with all the people you have saved as contacts

Press down on the crtl key and while its down click on  the names of the contacts you want to forward the email to (they should highlight when you click on them)

  4) stay on this screen and click on the to button  and they should go into the box on the right

   5) click on OK at the bottom right and you will go back to the email you want to forward and you  should then see the contacts you selected in the to line at the top of the email

 Then hit send as normal and it should go to everyone you selected.

    Hope this helps