restart function disables fast-forward and rewind of current show

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  • Updated 7 months ago
Why can I no longer use the PVR feature that allows pause, rewind, and fast-forward of the currently airing program?  Where do I find the PVR settings option to restore this function?
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WAYNE HARRIS

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Posted 7 months ago

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Clifford Lewis, Champion

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Good Morning

Were you  watching a program that is tagged in the guide as being rewind enabled when you were having this issue?

I haven't used the system too much this weeks since it came out, but in using it this morning after reading your post  it appears that  using the PVR keys in one of those programs does do funny things for a tagged program.

 When I get out of a tagged channel the problem does not move over to other channels where the PVR functions work as expected.   If another channel I go to is also a tagged one then hitting the PVR keys will then put that channel into the same issue. 

I did notice that there is a blue box that popped up with a  warning that continued use of the rewind key would put the program into rewind mode and the PVR keys may not work.

I would expect that the PVR functions would reset on the channel in question once the program is over.
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Jeremy, Official Rep

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Hi Wayne,
Due to licensing requirements the fast forward and skip ahead options are disables when viewing a restarted program.  You should still be able to pause and rewind.  With this being said, Clifford is correct, this should not affect any other channels or any live programming.  Hope this helps clarify it a bit at least.