Requesting a Faster Speed in My Area

  • 1
  • Question
  • Updated 3 years ago
Is there any way for you to provide at least a 10Mbps service out to Swan Lake Manitoba. I moved from Winnipeg where I was getting the service and the only thing out here is the lowly 7Mbps service. Which doesnt even handle youtube most of the time, the player defaults to 360p most of the time, if not lower, and it you up it to even 720p it will lag. Oh another thing is that Im paying more money out here for internet then in the city and its "SLOWER", what is up with that? I can see if I was getting a faster connection but slower and one that doesnt work really well.
Photo of Jason Byer

Jason Byer

  • 120 Points 100 badge 2x thumb

Posted 3 years ago

  • 1
Photo of Jeremy

Jeremy, Official Rep

  • 18,634 Points 10k badge 2x thumb
Official Response
Hi Jason,
Sadly the cabling and infrastructure to support Ultimate Service (this would be the 10 Mbps service) is not available in all areas of the province yet.  Some remote or rural areas actual costs us much more to provide and maintain service, this would be the reason why service may cost a little more in some areas.  I don't know exactly what plans are in place for upgrades to what communities but I do know that Fibre service is being rolled out in more and more locations and with any luck your area may be in planning.