I'm the guy who has the email reading pane shrinking problem as well as folder column and inbox shrinking. My friend switched over from Outlook to MTS WEbmail the same day as me, about 3 weeks or so ago. My email settings stayed put till a few nights ago and changed on their own overnight. My friend's email is staying the way it has been, which is the way mine was, from the beginning. So why on Earth is mine changing and hers stays the way we both want it to look like? Same computer, by the way. Thanks.