Reading Pane, New Email & Folder Column Size Change.

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  • Updated 3 years ago
I'm the guy who has the email reading pane shrinking problem as well as folder column and inbox shrinking. My friend switched over from Outlook to MTS WEbmail the same day as me, about 3 weeks or so ago. My email settings stayed put till a few nights ago and changed on their own overnight. My friend's email is staying the way it has been, which is the way mine was, from the beginning. So why on Earth is mine changing and hers stays the way we both want it to look like? Same computer, by the way. Thanks.
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Posted 3 years ago

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Jeremy, Official Rep

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Official Response
Hi Fossil,
We have been seeing this issue pop up with a few customers.  We think it may be related to the browser being used.  In the cases we have seen so far the affected customers were using Google Chrome version 45 (the newest update).  Are you possibly using this browser and version?  If so it would help confirm our suspicions, if not however there may be a bigger issue that needs to be investigated.