Pvr keeps crashing

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  • Problem
  • Updated 2 years ago
  • Acknowledged
My pvr has crashed at least half a dozen times since July. Why?!
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Posted 2 years ago

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Jared D

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Hello you may want to call tech support they are open 24/7. Worst case scenario they may have to swap out the pvr box 
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Clifford Lewis, Champion

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Crashed as in doing or not doing what?

and were  in Manitoba are you located as that may or may not have a bearing on the issue.
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CoryB, Champion

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Before the PVR start crashing in July, had it operated for some time, ie several years, without issue?

Also, to the best of your knowledge have any interior renovations occurred to where you live in the past 12 months?

Also, have you moved the PVR from one room to another recently?

Just trying to get a sense on if it is new hardware v old hardware and if something might have happened to introduce a new wiring issue.

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Tennille, Social Media Coordinator

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Hi Shannon,

If you haven't yet reached out to our technical support team, if you send your contact information and account info to us at community@mts.ca I can have someone call and troubleshoot with you.