Ping issue after Port Forwarding

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  • Updated 1 year ago
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  • (Edited)
Hi all, I am very inexperienced when it comes to this subject matter, but in a recent effort to fix an issue regarding my NAT type and improve my connection for online gaming, a friend advised me in port forwarding. 

After establishing 7 user-defined with port information in my router's firewall settings, not much changed, so I deleted them all and did a factory reset of my router, and now my ping is about 35 ms higher when running a test on whatsmyip.org/ping than it was prior to me changing anything involving my router (50ms up to 85ms). However, when I now test my ping to mts.ca (website that I often test my ping with whenever there are issues or whatever), my ping is the same as it was before any changes (~20ms).

So did I break my router, or maybe the factory reset removed several settings or something that had been keeping my ping lower than it is currently? I am at a loss and completely in over my head. Router is a PACE 5168N-010. Thanks in advance for any help.

Order and list of settings that were changed during attempt at port forwarding:
1. Assigned static IP to PS4
2. Forwarded 7 ports from https://portforward.com/pace-plc/4111n-030/
3. After decision that the previous steps did no adequately improve my gaming experience, deleted the 7 ports
4. Did factory reset once it was discovered that ping had increased since before step 1 had even taken place

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Austin

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Posted 1 year ago

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Dustin, Champion

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First things first...how is your PS4 connected to the router?  
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Jeremy, Official Rep

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Hey Austin,
Dustin poses a good question as the connection type your using can affect your ping times as well as your connection speed greatly.  One thing to keep in mind is that it takes two parties to ping properly (try saying that 3 times fast).  You mentioned that pings to mts.ca were still the same as they were before but pings to this one other location seemed slower, it's possible the delay could be in the route to that location or even something on the other end at that location itself.  I would recommend pinging to more than one location to get a better average as well as running a trace route to see where the ping spike occurs.  This can help you identify the issue, whether it's internal or external.  This may not provide a solution, but could at least put your mind at ease that it's not your equipment that's the issue.