Phone freezes when I enter SIM card PIN

  • 1
  • Question
  • Updated 2 years ago
  • Answered
I recently bought an old Samsung flip phone off of a friend just for the heck of it. The phone is locked to Rogers but I would like to be able to use it on MTS. I tried putting my MTS sim card in the phone and it asked for a PIN when I turned it on. I called support and got the PIN number for my sim card and entered it into the phone. The problem i'm having is that as soon as I enter the PIN number the phone freezes and I can't do anything. The only way I can unlock this phone to use it with MTS is if I can get past this sim card lock. Any ideas on what I'm doing wrong? Or is it just not going to work for me to use this phone?
Photo of Dave Giesbrecht

Dave Giesbrecht

  • 80 Points 75 badge 2x thumb

Posted 2 years ago

  • 1
Photo of Clifford Lewis

Clifford Lewis, Champion

  • 26,966 Points 20k badge 2x thumb
Official Response
If its locked to Rogers that's the reason it doesn't like the MTS sim card. Not sure if you can get Rogers to unlock it or if your friend as previous owner will have to do it.