personal email to mts

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  • Problem
  • Updated 3 years ago
why do we get service from a company that is as dirty as to put up " email us form" then not allow any to be sent to them because it does no accept your first name, and tells you you missed a required field. pretty dirty mts
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  • extremely fustrated and angry

Posted 3 years ago

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Jeremy, Official Rep

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Official Response
Hi Cara,
I'm sorry to hear about your frustrating experience.  I took a look at the email form from the site, I am guessing that is the one you are speaking about.  The First and Last name fields are required, and it seems they wont accept any special characters, like spaces or periods.  I can't say if this was the issue or if possibly there was something with the site itself.  I can assure you the system does work and is used quite often.  If you are still having troubles or concerns you can try calling our call center at 204-225-5687 or even make use of the Chat Now option that pops up on the right hand side of the site.  I hope this helps.