Paying your bill during a postal service disruption

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  • Updated 2 years ago
Hey Everyone!

Currently, Canada Post and the Canadian Union of Postal Workers (CUPW) are in contract negotiations, which may lead to a disruption in postal services as early as July 2, 2016.

In the event of a postal service disruption you will not receive a printed bill in the mail. However, you are still responsible for paying your bill on time and standard late payment charges will apply.

How do I determine my balance?

·         The easiest way to get your bill every month is to sign-up for Online Bill.  If you haven’t already, you’ll first need to sign up for a MyAccount profile, where you’ll be prompted with the option to register for online billing. 

·         You could also estimate your balance owing based on your last bill.

How do I make a payment?

·         Pay online with MyAccount

·         Sign up for Pre-Authorized Payments

·         Pay by Online banking or Tele-banking

·         Pay in person at Financial Institutions and select MTS stores

If you have any comments, questions, or need any assistance with setting up your MyAccount let me know, I’d love to help!

Megan

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Megan, Official Rep

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Posted 2 years ago

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Clifford Lewis, Champion

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Just wondering Megan what is MTS's stop date for sending out bills?  Where I work customer mail will begin to be stopped starting the evening of  June 23/16.
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Amanda, Alum

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Great question.  Our stop date is also June 23rd.  Anything after that date would (potentially) be halted.  
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Clifford Lewis, Champion

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guess the hold was not put in place at MTS yet for stopping outgoing mail.  I just received my June bill with a statement date of June 28/16.
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gordon1111, Champion

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What's interesting is I had to do a money order yesterday and the personnel at the local Canada Post office had no knowledge of any upcoming strike or labor shortage as I asked them if my delivery would be able to go through.
(Edited)
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Clifford Lewis, Champion

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 I am not surprised that they don't know much about the labour dispute, as they are not unionized Canada Post Staff but work for the Drug Store, Convenience Store, Etc.

Most major companies have some sort of business interruption planning group that either takes action  when there is an announced problem (Winnipeg boil water order) or plan in advance when something makes the news that  may happen soon (postal strike, Hydro or MTS staff strike, potential spring floods, etc).
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gordon1111, Champion

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Oh okay. It was a drug store but they are a Canada post desk at the back. None of them knew but I guess if they aren't unionized they wouldn't know or care. Just suprising as I would of thought they would of gotten a memo or had other people ask.
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Tennille, Social Media Coordinator

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