Overdue bill

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  • Updated 2 years ago
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Is the customer service line open on Christmas eve I have an overdue bill which have never happened to me before I always pay my bill on time but this month I'm not getting paid untill the 29th of this month and I wanted them to make a note of that on my account
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mario hayden

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Posted 2 years ago

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gordon1111, Champion

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Hello,

MTS customer service lines are open Christmas Eve until 4pm then reopened on Monday December 28 (except for business customers in which they are open the 29th)


Hope I have been helpful to you.


Happy Holidays!

Source: mts.ca/mts/contact+us
(Edited)
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Clifford Lewis, Champion

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Just something to keep in mind, you will probably be  getting a late payment charge added to your next bill.
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Tennille, Social Media Coordinator

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Hello Mario, 

If you need them to note your account you can email us your account number via community@mts.ca or chat in via our online chat: https://www.mts.ca/mts/contact+us in addition to the option of calling in. 
As Clifford mentioned as well, there will be a late payment charge added to your bill if it is late - unless something is arranged, which you would have to discuss with billing. 

I hope that helps! 
Tennille