Over usage of calling minutes

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  • Problem
  • Updated 3 years ago
I have received a $75 additional charge on my bill for this month because I "used" 150 minutes over my regular plan, but I just looked up at my calling history and they don't even add up to that much and most of them were made after 6pm or during the weekends.
Is there anyway that MTS can correct my bill or I have to accept this rip-off unwillingly and lose my faith in MTS?
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  • 70 Points

Posted 3 years ago

  • 1
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Jessica, Alum

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Official Response
Hey Lukas, 
We will certainly look into this for you! Can you please send us an email to Community@mts.ca with your phone number? Thanks.