No high speed

  • 1
  • Question
  • Updated 4 years ago
  • Answered

we have a home on echo bay in st laurent mb and have been told by mts that we could only get dialup internet when 3 of our neighbours 300 feet to the east and south of us have had high speed for years, why cant i get high speed here ?

We are on bay, a 2/3 circle why can some properties have high speed and not all ?

Photo of gordon

gordon

  • 130 Points 100 badge 2x thumb

Posted 4 years ago

  • 1
Photo of Jason Z

Jason Z, Official Rep

  • 16,946 Points 10k badge 2x thumb
Official Response
Hey Gordon,

If you send us your exact location (street adress and phone number)  to community@mts.ca we can have our Engineering team investigate further.  Eligibility is based on a number of factors and one of them is cable length, you could be just beyond the reach of suitable service delivery - but let's get the info and we can check for sure.

Thanks