New On Demand Style

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  • Problem
  • Updated 3 years ago
Can't See Writing On New On Demand Menu. The new style shows the titles in red letters. I can't even see the list because - when you highlight a title - the highlight colour itself is also red. The old style had white letters on a blue background. Whether looking at the Guide or the On Demand menu, the lettering was easy to see. The new menu style for On Demand means I have to get up and stand one foot in front of the screen to see what's offered. Red letters with a red background?? Are you kidding?? Bring back the old menu. Try thinking about what you're doing to your subscribers' eyes before you just just up and destroy the ease of our visual experience.
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  • Blind as a bat

Posted 3 years ago

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Jason Z, Official Rep

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Official Response
Good afternoon - this certainly shouldn't be the case, I would suggest trying to reboot your Set Top Box and see if that resolves it.  

Most of the storefront is white text on a blue or black background. Some of the SVOD categories have specific color schemes, but they should still be readable.

As we are in the process of staggering this roll-out to our customers it would be helpful if you could email your name, address and phone number to so we can investigate.

This is how the main screen should be: