Need to find out why my bill is so high

  • 2
  • Question
  • Updated 2 years ago
Why is my bill so high
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Tom Mcneil

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Posted 2 years ago

  • 2
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gordon1111, Champion

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For immediate help please contact via the following page https://www3.mts.ca/mts/contact+us

Thanks!
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CoryB, Champion

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Best bet is to call in during business hours if you have a concern with the change in your bill from month to month. If needed there are other means of communication that work such as email but they can take longer.

One cause in a large increase in your bill could be that you had a time limited promotion, typically an introductory rate, which has expired.
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Tom Mcneil

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Find out already
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Amanda, Alum

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MTS won't discuss something as private as an individual's bill on their public forum. You should reach out to them using another method. MTS.ca/contactus
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CoryB, Champion

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Use the link from Gordon. As Gordon and I are just MTS customers like you we do not have access to other customers information.
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Tennille, Social Media Coordinator

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Hello Tom, 

If you still need assistance with your billing, our billing representatives are available via Web Chat at the same link Gordon provided above: https://www3.mts.ca/mts/contact+us  
or you can send us an email at Community@mts.ca with your account number and service address and we can forward it off to our Billing department for review. 

Thank you, 
Tennille