Multimedia Text Message (MMS) Break Down!

  • 1
  • Question
  • Updated 4 years ago
Hey all, hoping some or a few can help with this. I'd like to break down what MMS is so I can understand it fully. I use it every once in a while but don't fully understand how it works. I'm assuming it uses the data network, but does it count as data usage? Why does it take a while to receive sometimes? I notice if a phone is restarted you can receive a message or the person you send it to will. Want to know how it works so I can understand why it delays and such! Thanks!
Photo of KOJO

KOJO

  • 290 Points 250 badge 2x thumb
  • Unsure

Posted 4 years ago

  • 1
Photo of Justin

Justin

  • 3,638 Points 3k badge 2x thumb
MMS is your media messaging service (pics, videos).

I read two things on this, that one it sends it semi like it would in an email, therefore the receiver needs to be MMS compatible/capable, and if not you get a "link" to the phone which requires the receiver to open it via the phone's browser.

On the other hand, as Wikipedia states: "MMS does not utilize one's own operator maintained data plan to distribute multimedia content. Operator maintained data plans are only used when message included links (if any) are explicitly clicked."

So I am even unsure.  Def need someone else to reply to this one.
Photo of Tennille

Tennille, Social Media Coordinator

  • 15,612 Points 10k badge 2x thumb

Multimedia message services are straight forward when it comes to how it works sending-it is all the other components that are not as straight forward.

The message is handled by a third party company to get the message from one phone to another, but is sent via the voice network, and only utilizes data when it’s downloading the image or video.


Why does it take a while to receive sometimes?

Want to know how it works so I can understand why it delays and such!
If the network is really busy the message will wait in a ‘queue’ to send.

If the message being sent or received is large it also takes a long time to send, because it is not sent via the data network, but the voice network, so it is often easier/quicker to send the media in an email or via iMessage (on an iPhone) or WhatsApp (third party messaging application) using WiFi if you’re connected or the data network if you’re on a data plan.


I notice if a phone is restarted you can receive a message or the person you send it to will.

The reason this occurs is when the phone is rebooted it creates a fresh connection to the network instead of just being a phone connected but sitting in the background this causes anything waiting to be delivered to the phone on a busy network to the front of the ‘queue’.

The things that can alter the simplicity of MMS are the type of device, the settings on the device, where the user of the phone is located and the type of service available there.

Here are some settings that can be checked on a device, especially if it is a non MTS device.
https://www.mts.ca/mts/support/wireless/devices/using+non-mts+devices


I'm assuming it uses the data network, but does it count as data usage?
Depending on your plan, that can change whether or not sending or receiving an MMS will be charged as data usage.

Here is an example of a rate plan and how it’s broken down:

http://www.mts.ca/mts/services/my+wireless+plan?inputcode=1-93GCOP

within this specific plan, sent picture and video messages (MMS) are unlimited which means that you are still using data but you won’t incur data charges for those messages unless you are outside of the province of Manitoba.
Received Picture and Video messages are free but can incur data charges (to download the media).


If you need some more explanation in this area, or want something explained in regards to your own account, do let us know!

Send us an email here: community@mts.ca

Photo of KOJO

KOJO

  • 290 Points 250 badge 2x thumb
Wow thanks Tennille that's great!