MTS Unlimited Internet

  • 2
  • Question
  • Updated 4 years ago
  • Answered
My current ISP is complaining about our bandwidth usage.  My question is how "unlimited" is MTS Unlimited Internet?  YouTube and Netflix draw is huge;  over 250gb per month. What number does MTS consider excessive usage?

Photo of Brenda Henderson

Brenda Henderson

  • 110 Points 100 badge 2x thumb

Posted 4 years ago

  • 2
Photo of Jeremy

Jeremy, Official Rep

  • 18,704 Points 10k badge 2x thumb
Official Response
Hi Brenda,
The claim of "Unlimited" internet is exactly that, unlimited.  We often see users surpassing 500gb per month as Kenneth indicated and we do not throttle or raise concerns when this occurs.
This being said extremely high bandwidth usage can sometimes compromise your internet connection.  If you do intend on having high bandwidth usage I would suggest one of our higher speed tiers such as lightning 25 or 50 to prevent a bottleneck effect on a slower connection.