So I added a 3rd cell phone on my total internet plan yesterday July 8. I told the guy there that I want this 3rd phone to be added to my total internet, and also unlimited Canada wide voice. He said I don't have total Internet, I kept telling him I did and that MTS sent a text on my other 2 phones a week before.
So he set it up, got on the phone, and then activated my 3rd phone, he said unlimited data and unlimited voice just like my 2 other phones he says.
I said thank you, gave the phone to my son at home. My son calls me later and says he cant get on the internet, can only phone and text. He got a text saying he is approaching $50 in data overage charges.
So its fixed today, the mts rep on the phone told me it was set up only as pay per use when I called in this morning. Well now I will face a huge bill because he made voice calls and used the internet with us thinking it was set up as unlimited voice and data. I am going to ask mts to reverse the charges but will see how that goes.
Lesson learned, always double check you are the plan you asked for, don't take the sales guys word for it.