MTS Site down - can't switch channels

  • 2
  • Problem
  • Updated 3 years ago
  • Solved
Jets game is on and I can't get the channel as your site is down. I should have switched channels earlier but never expected MTS to be so poor. Any update MTS? Should I be calling Shaw tomorrow??
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Rob B

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Posted 3 years ago

  • 2
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Rob B

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MTS called and set me up me up with the channel. To many people trying to switch channels on the site. Thanks for getting me the channel.
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Nandy Premsukh

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I am trying to do the same thing, and no luck. I am switching to Shaw, giving notice to MTS tomorrow. This is totally unacceptable! Pointless calling tech support and MTS online chat. :(
(Edited)
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Rob B

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MTS was able to help me out. Hopefully you're able to get the last period of the game.
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David S., Alum

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I'm very sorry for the problem.  Sportsnet on MTS TV has always been an optional channel for customers.  (We offer more choice in packaging than almost any other distributor in Canada.)  Since learning on Monday that Round 1 of the playoffs would be on Sportsnet, we've been doing our best to get the message out so that our customers who would like to see the games would have enough time to subscribe to Sportsnet.  Many people signed up over the past few days, but there was a crunch that started around 9pm tonight and overwhelmed the systems.  This despite having lots of staff working tonight.  We'll keep working until we get the problems resolved, and again, we're very sorry.

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