MTS Should Do Away With Long Distance Fees!

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  • Updated 3 years ago
The days have come where long distance fees are almost a thing of the past. For example, Rogers, Bell, Telus, all their plans come with unlimited Canada Wide calling for the smartphone data plans. If we build a plan with MTS and make it Unlimited Canada Wide Calling with 5GB of Data, the monthly costs adds up to $79.00. If we make that same plan with Rogers, Bell or Telus, the monthly cost is only $65.00. Or for $75 per month we can make that 10GB of data. Still much cheaper then building that same plan with MTS. I'm not asking MTS to make every plan unlimited mins with Canada Wide Calling, I just wish that there was no long distance fees. Or at least make long distance free in Manitoba while calling another Manitoba phone number. Almost like the Unlimited Provincial calling all the Telus plans had before they moved to Canada wide calling. I will be honest, I am only with MTS because of the Flat-Rate Data, in future if my data usage declines, I will not hesitate to switch to Rogers and get the same Manitoba coverage with a better voice plan.

I hope MTS will take this into consideration on making long distance free in Manitoba to any cell phone or landline and any provider in Manitoba. 
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Dan, Champion

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Posted 3 years ago

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Jessica, Alum

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Official Response
Hi Dan, 
Thanks for the comment. We acknowledge that our competitors now include Canada wide long distance in the majority of their rate plans. As a regional carrier, we do our best to offer competitive plans that best suit our customers needs, while balancing the cost for us to allow our customers to use the nation wide networks outside Manitoba that are owned by our competitors. Features such as Pick5 Long Distance will allow you to save on long distance charges to 5 of your most commonly called numbers in Canada. So there are some options available to customers looking to make more long distance calls, and with MyPlan you can now avoid paying for minutes or data you may not need by making a plan that best suits you. Thanks for posting, we will be sure to share your customer feedback with the MTS Marketing team.