MTS robo survey calls are extremely irritating

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  • Updated 3 years ago
I keep receiving robo calls from MTS and if I don't answer they just keep calling every few hours. This is extremely irritating. Also as soon as the robot gets my voicemail it just hangs up so I keep getting voicemails and all I hear is a click. Extremely annoying.
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ARKAY1_SID

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Posted 3 years ago

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Amanda, Alum

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HI ARKAY1_SID

Would you mind emailing us at community@mts.ca and provide us your phone number/account number?  Maybe include the phone number appearing on the call display, if you don't mind.  I'd like to first verifying we are trying to call you, not a spammer.  

Thanks!  
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Clifford Lewis, Champion

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I have to agree that the robo calls that MTS generates after a customer interaction   can be annoying. 

When I upgraded to Ultimate TV last December, I got survey calls about my contact center experience and then after the installation date there were calls about the installation process.

Like Arkay1_Sid  I would come home from work and see a number of calls on my call display and of course no message in my voice mail.

On the bright side they do stop after about 2 days if there is no response from the customer.
(Edited)