I spoke to MTS tech support (Paul No.18574) regarding this MTS Mail setup.
I wasn’t getting a specific email and realized that I had “Spam” the site instead of deleting. They are so close together the chances are that I might have also “Spam” some other emails without even knowing it. Suggested to Paul that the “Spam” button could be moved to the right of “Actions” button. Paul will bring this up with his manager and suggested I might want to post this on this site as well.
It be would interesting to know how many other MTS members might have “lost” emails because of this.
I would also like to comment that I think MTS mail is a very good setup.
I had the same problem about this time last month and emailed the MTS Community Admin offline with the same suggestion to change the button spacing/ location as I had inadvertently "spammed" a notification email from this forum instead of deleting it. I ended up not getting anything from this site
Like you, once we figured out what happened I wondered if I had inadvertently spammed any more legitimate emails from others.
The admin thought it was a good idea to see if the button could be moved and was also going to talk to MTS management to see if the format could be changed.
As MTS gets their email from a 3rd party supplier we may be stuck with the existing stock format as MTS may not want to pay for a custom format to be created.
MTS customers should voice their opinion on this (especially if they become aware that some emails are not being received!!) On the other end maybe there are just 2 or 3 of us who have experience this problem! If not, why would this be so hard to correct? Just saying!
Yes you can see what is marked as spam. there is a folder called "JUNK" when you mark a message as SPAM it is moved to the JUNK folder. If you click on any message in the JUNK folder you can mark it as NOT SPAM. Doing so will return the message to your INBOX.
Hope this helps.
That said, if there are any addresses you are concerned about you can always add them to the white list and you be sure to get any emails from them. You will find it in Preferences - Mail, under Spam Mail Options.
In the meantime I will go back and ask your specific question to the Internet folks.
It appears that the default setting is AJAX for how we view the interface.
If you go into the preferences tab, General setting section and change the sign in setting to Standard (HTML), and then sign out and back in you will get a little less flasher home screen but there will be 2 drop down action boxes between the spam and delete buttons
Hope this helps