mts mail glitch or not available????

  • 1
  • Question
  • Updated 2 years ago
I moved one of my live accounts to MTS mail.  I cannot find the Block Option for junk mail, is it not available or did I not see it? Sorry chat busy most of morning so asking here instead.  When you are on the MTS mail login page, it would be nice to have the ability to click on the MTS logo on the page and go to the MTS home page after you sign out. At least it isn't going to MyToba anymore so kudos there ( IMO)
Photo of Sandra

Sandra

  • 1,184 Points 1k badge 2x thumb
  • Monday morningish

Posted 3 years ago

  • 1
Photo of Jeremy

Jeremy, Official Rep

  • 18,714 Points 10k badge 2x thumb
Official Response
Hi Sandra,
The feature you are looking for is there, just implemented a little differently.  When you are logged into the mtsmail site and you are looking at an email, there is a "SPAM" button at the top to mark the message as spam and move the message to the junk folder.  However if you want to actually block the address or domain you have to use the spam block list.  This is found under the Preferences tab and in the mail section on the left.  If you scroll down there is a section for Spam mail options and you can add a domains to the block list as you desire.

As for making the MTS logo on the login page clickable and direct to the mts.ca homepage that is a good suggestion.  I will pass that one along and see if it's an improvement we can look at implementing.