Modem flashing dsl light and no Internet light

  • 2
  • Problem
  • Updated 1 year ago
  • Acknowledged
  • (Edited)
As the title says, my modem is currently on but not functional. The power light comes on as well as the Ethernet lights. However the dsl light just blinks and the Internet light doesn't even turn red. I've tried power cycling already and checking all my connections. They're all fine.
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Daniel Eys

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  • Annoyed

Posted 1 year ago

  • 2
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Clifford Lewis, Champion

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MTS has 24 support at 204-call-mts (204-225-5687) so you can always call them to see why your internet is down.

 And as MTS schedules service upgrades overnight you could be in one of the 2 areas that were scheduled for an upgrade on Sept 29.  those are scheduled to end by 6am.
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CoryB, Champion

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If you power cycled the gear and still can't get the dal modem to connect it is most likely an issue that requires a call to tech support.
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Tennille, Social Media Coordinator

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Hello Daniel Eys, 

If you're still having issues you can speak to a technical support representative via Twitter @MTSHelps or by any of the methods listed in our article here:

That's quicker and easier if troubleshooting is needed.