message about data roaming in usa while sitting at home

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  • Problem
  • Updated 2 years ago
anyone else getting a message about using mts while outside canada while they are at home. i am constantly getting txt messages about being in the states and using data or txt messaging. the thing is im sitting at home. i get the messages at 5 am or 330 am or any time of the day.i live 30 minutes from the usa border . everyone in my household gets the message all hours of the day
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Sondra Angelique

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  • frustrated

Posted 2 years ago

  • 1
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Sondra Angelique

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here are a few
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Sondra Angelique

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Sondra Angelique

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Dan, Champion

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Turn automatic off and select MTS when it shows up. Now the phone should only connect to MTS and not AT&T
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Sondra Angelique

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these pictures were taken while sitting at my house 30 minutes north of the border.
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James

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Hi Sondra, we have received your email, and will investigate and let you know the results.
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mcmanone, Champion

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Looking at your last picture shows you are on a att tower very strange.
(Edited)
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CoryB, Champion

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Even if AT&T put their tower directly on the US/Canada border the type of power it would have to reach that range is very odd. Makes me think something is up with the phone itself, perhaps it is an "unlocked" AT&T phone with an MTS sim card or a phone running bands that MTS does not use. Definitely feels like there is more to this story.
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Sondra Angelique

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the phones have been purchased at local mts store and have never been registered on any other network other than mts .there is nothing more to the story. i would own up to any charges if i was using any service other than mts.