LTE switching to 4G

  • 1
  • Problem
  • Updated 3 years ago
  • Acknowledged
Why does my service on my Samsung S4 switch from LTE to 4G in Winnipeg and other LTE areas?
Photo of Sandy Matuszewski Winter

Posted 3 years ago

  • 1
Photo of Jeremy

Jeremy, Official Rep

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Official Response
Hi Sandy,
Even Winnipeg doesn't have a complete blanket of LTE so there are certainly areas that you would only get a 4G signal.  Not only this but the LTE signal doesn't have the penetrating power of 4G so buildings, walls and such could cause the LTE signal to weaken and your device will switch over to 4G to compensate.