Long distance charges across Canada

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  • Updated 3 years ago

I have a question and somewhat of a complaint. I just returned from a road trip out west in Canada and noticed I was charged long distance for calls I made back to Winnipeg and one I received in Calgary from a caller in Calgary. My issue is this, my phone said I was on MTS LTE in the places I was in when I made the calls to Winnipeg and I just called dialing using 204.... not 1-204.... which I've always known to be used when calling long distance.  Never once did I get a warning that long distance charges may apply. However, yesterday when I was in Brandon returning from the road trip and I was going to call the same number in Winnipeg I've been calling the whole time I was traveling and this time I get a warning message saying that long distance charges may apply so I didn't complete the call.

Shouldn't I have been warned when I was outside Manitoba about long distance charges applying?  Seeing the MTS network badge at the of my phone for my network in other provinces made me think it would be considered a local call, especially without receiving a message warning me of long distance charges like I received in Brandon.

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Posted 3 years ago

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Official Response
I sometimes get confused because I still think of the way it worked before internet was available on cell phones, which I sort of forget too.

Anyway, they have this page to help clarify what is and isn't long distance.