Little or no Signal from Cell Towers

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  • Updated 3 years ago

We have a cabin in Belair, between Grand Beach and Hillside. We can not get a signal, usually our phones are saying Emergency Calls Only. I have a Galaxy 5, hubby has a Blackberry.

This issue began just after the beginning of July.  Last year it was bad but now it's pretty much non-existent, MTS is no help.  I sent my phone to Samsung to be checked, they updated it (I just bought it May 30th.  I left Rogers for MTS.....

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Deb N

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Posted 4 years ago

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Dustin, Champion

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MTS and Rogers share the HSPA network in MB...so the coverage between the 2 providers on that network should be identical.  

Telus has recently expanded their network around the Grand Beach area.  It is possible that the MTS signal being received in your location is much weaker (or non existant) compared to the signal being received from Telus.  When your provider's signal is weak, but another provider's signal is strong, the phone can park itself on that network so that it can be used in emergency situations. The threshold at which the phone jumps from the providers network onto the "emergency only" network is usually set by the phone manufacturer, not the provider.  Fortunately, the blackberry has the ability to manually select which network it should connect to, and will ignore everything else. You could try forcing the Blackberry to connect only to your providers network.  

The galaxy  has the ability to manually choose the network as well...but it won't force a connection only to that network like the blackberry will. 
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Jason Z, Official Rep

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Deb - I would like to have our team look at this one a bit further - the coverage at this location should be good.  Please send the numbers of your phones and if possible whatever your lot or street number is (I know in the cottage area that can be tough sometimes - even a cross street location would help).  Send to community@mts.ca and we can investigate.

Thanks so much!!
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Deb N

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Mostly the Samsung but his Blackberry was hit and miss on the signal.
My parents have a cabin on Johnny's Drive in Belair.   Earlier this summer, while my Dad was still with MTS he had spotty service with his 3+ year old CDMA flip phone.  We both left MTS about a month and a half ago and he now gets crystal clear sound with his phone on the Rogers network with his HSPA Doro 620 phone from Zoomer Wireless.  I haven't been out to the cottage yet to try out my Samsung Galaxy S4 mini from Bell.
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Deb N

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Yes I know, Rogers ~ in spite of what MTS ~ says is stronger.  I left Rogers for the bundling aspect and I am now losing money because I have to pay on star for minutes and then sit in my car to make calls. This really sucks I have a very expensive paper weight.

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Alice Unrau

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My son lives is Lowe Farm and has unlimited internet, however if his usage ins high they slow it down so to download a 1 gb file will take 7 days. Now that is what I call service! A number of people in town have requested a tower but MTS can't be bothered.
Alice
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Curtis Huzarewich

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I am up in Traverse Bay and have a similar signal issue. My old Sony Xperia had two spots it would receive signal, everywhere else it would not work. My new Samsung S6 gets 1 or 2 bars but I have no data and cannot make calls. If I drive 1 km up the road it works fine.

My brother in laws iPhone 5 which is on Rogers works fine almost everywhere on the same property.