La salle Internet issues?

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  • Updated 2 months ago
Anyone else in the La Salle area having issues with their Internet? Tried all the normal tricks and I still getting 1mb down.
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Posted 2 years ago

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Kent Smith

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I see this is a bit of a dated post, but yes - ongoing speed issues.  On the right day and the right time I am capable of getting expected ADSL speeds (7Mbps Down/512Kbps Up), but at more peak usage times when I'm generally trying to use the service I'm lucky to see 1Mbps Down and 100Kbps Up.  This is poor enough to challenge even basic browsing.  Forget about streaming media.  This seems to be a community wide issue based on the umpteen mentions of this on the Community Talk Page.   Many appear to be moving to wireless providers in the area.

@BellMTS Network Planners - with what appears to be a congestion/capacity issue in La Salle, are any improvements earmarked for La Salle in the near term?
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Andy, Employee

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Good Morning Kent, thank you for your post.  The issue associated with La Salle in the original post by JT has been addressed.  However, I just took a look at the link again, and you are correct, the link is indeed congesting.  For some reason (and we are now investigating internally), this link was missed, and we sincerely apologize.  I will be following up with this personally to get resolved as soon as possible.  BellMTS genuinely appreciates your business and we strive to ensure situations like this do not happen.  I will reply to this thread when the upgrade has been completed.