issues sending and receiving pictures.

  • 1
  • Problem
  • Updated 3 years ago
i'm having a really hard time sending and receiving pictures on my galaxy s3 it keeps telling me network error mean while i have full service. i have tried shutting the phone down and pulling battery out sometimes it works but not always .
Photo of Ryan Collins

Ryan Collins

  • 80 Points 75 badge 2x thumb

Posted 3 years ago

  • 1
Photo of Doug P

Doug P

  • 1,196 Points 1k badge 2x thumb
are you sending via email or via text message?  I have a S4, but had a S3 as well and could never seem to send a photo via text either.  I simply got in the habit of emailing photos since it was too frustrating to try and text them.

Wish I knew the trick to texting a photo.....
Photo of Ryan Collins

Ryan Collins

  • 80 Points 75 badge 2x thumb
yes it was all text messaging when i tried sending pictures. my girlfriend has the s4 and she's having the same problem i am.
Photo of Mike Lowry

Mike Lowry

  • 60 Points
2 days ago my s5 wouldn't send 3 pics. 6 hours later I tried the same pics and it worked. Today 1 of 2 pics went through on a message. Tried sending the other one but still no go. And tried downloading a photo from a sent message but again no go. Checked the service bulletins but it says mms is working normally. Anyone talk with mts yet? I rebooted the phone, checked my data and signal. All in working order.
Photo of Tennille

Tennille, Social Media Coordinator

  • 15,524 Points 10k badge 2x thumb
Thanks for your comments, Ryan!  Can you provide us with more info? We've seen a couple of issues with MMS yesterday and the day before - but if you can contact us with additional information we can look into it further for you. You can email us directly at community@mts.ca