Is there a reason why lately in the Landmark area I have to reboot my MTS supplied modem/router to get service?

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  • Problem
  • Updated 3 years ago
Is there a reason why lately in the Landmark area I have to reboot my MTS supplied modem/router to get service?
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Quinn Erskine

  • 70 Points

Posted 3 years ago

  • 1
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Jeremy, Official Rep

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Official Response
Hey Quinn,
There isn't anything going on in your area so there isn't really a reason why you are needing to do this. What exactly is occurring that is causing you to have to do this?  Is your DSL light going out on the modem, or is it simply loosing it's connection?  Does your modem connect directly to your computer or are you using a router?  These are all questions that can help lead to a reason and possibly a solution.  Let me know the answers and I may be able to give some suggestions, or if you want some immediate assistance give our tech support crew a call.  They can check it out right away.