is the internet down in St James?

  • 1
  • Problem
  • Updated 2 years ago
  • Acknowledged
my daughter works at her father-in-law's business in St James and she can't get on the internet.
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Laurene Lyss, Employee

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Posted 2 years ago

  • 1
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Jason Z, Official Rep

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There is a hydro issue affecting one of our cabinets around Ellice and is impacting around 20 customers.  That is all I am aware of at the moment.
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Clifford Lewis, Champion

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Jason, not sure if your aware but MB Hydro is having a few 2 to 3  hour pre-planned outages in the North End  on May 10 and 11

May 10 will take out as least  1 cabinet as far as I can see..  Google is fighting me on showing me the May 11 area.

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Dan, Champion

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Internet is always slow in my area around 9:00. I live in the Riverbend area. I checked my LAN network and no issues. I connected my laptop directly to the Pace modem and still slow.
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Laurene Lyss, Employee

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Internet is still out in that area of St James.  My daughter can't do her job.  I just checked the service bulletins and there is nothing there about this outage.  I put in a ticket on First@MTS but she can't wait until the next business day to find out what is going on. She needs internet for her work.
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Tennille, Social Media Coordinator

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Hello Laurene Lyss, 

If you can send the service address of your daughter's work to or go online to web chat and we can provide additional assistance. It's best to reach out to us via one of our more immediate helplines listed here when you need help with services:

Thank you!