Is MTS TV supposed to be better quality than Skype? Certainly not in late November 2014.

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  • Updated 3 years ago
Poor reception - even on Grey Cup !
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Gordon Shawcross

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Posted 3 years ago

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Jason Z, Official Rep

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Official Response
Hi Gordon,

If you are having issues with your service I would suggest a call into our Care group so they can investigate further.  Having spent lots of time this weekend watching TV I can say that the service was great at my house - did see a couple of issues pop up during the Grey Cup that we suspect were related to the feed.

Something like this typically means an issue with the feed from the event:

If your service isn't meeting your expectations (certainly Skype quality fits that) then please open a ticket and get our team looking at it.