Is mts ever going to get the samsung note 4 back in stock.

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  • Question
  • Updated 3 years ago
  • Answered
When is mts going to get  the Samsung note 4 back in stock . Been waiting since black Friday for one.
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Karl roberts

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Posted 3 years ago

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Jessica, Alum

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Official Response
Hi Ricky and zaxx7, 
We received a larger shipment of Note 4’s just before Christmas and these were allocated to all stores, so Ricky, especially if you were on a wait list in October you should have received a call by now and I really apologize. Which store did you contact about it? If you'd like to send us your name and phone number to then I'll make sure you're on that list or put into touch with a different Connect Store that currently has the device so that you can have the Note 4 ASAP. Please feel free to do the same zaxx7. 
Our Connect stores are allotted differing levels of supply that is determined based on store demand estimations. There are times when there are specific device shortages in all stores for a period of time due to such high demand, but it is evident there's much to improve here with store-to-store communication about device availability. That's one of the several reasons we started this Community forum - we can hear back about what's working and what needs improvement, so thanks for sharing. We'll certainly be addressing this issue.