iPhone 6S cellular connection

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  • Question
  • Updated 11 months ago
  • Acknowledged
My first iPhone 6S died after two weeks. It was replaced with this one in October 2016. The cellular connection is terrible. It has gotten worse and worse. We have a booster in our home and I still have to reply on wifi. No one else has this problem and we have a few devices. I'm totally fed up for the money I pay every month.
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  • 70 Points
  • absolutely frustrated.

Posted 12 months ago

  • 1
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Jeremy, Official Rep

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Hi Tammy,
Sorry to hear your have so many issues.  Have you had a chance to speak with our Technical Support crew?  They may be able to advise on a possible solution.  I should mention however that if other devices in the same location all appear to be working fine, then you may be having a device issue.  Sucks that you happen to get 2 bad devices in a row but I've seen it happen.  Back in the day I had a BlackBerry Tour and went through 3 of them in just over one year, so I feel your pain.  
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dont feel bad Tammy. I pay 70 dollars a month for a paper weight when i arrive at my house. I live 15 minutes outside of dauphin. 3 years later.......nothing has changed.